NEW YORK BLINDS COMPANY WARRANTY
NEW YORK BLINDS COMPANY’S PROMISE
We build quality into every New York Blinds Company’s product to ensure long term performance and value. The result is a trouble-free product ownership experience.
LIFETIME WARRANTY
NEW BLINDS COMPANY’S PRODUCTS are backed by a lifetime warranty against defects in materials and/or workmanship for as long as the original purchaser owns the product. Please see below to obtain warranty service and be informed of certain exceptions to the warranty.*
TO OBTAIN WARRANTY SERVICE:
Warranty claims must be accompanied by proof of purchase as well as details regarding the nature of the problem. To obtain warranty service, please contact us. Repair or remake of defective products is the sole remedy under this warranty and in no event shall New York Blinds Company or its licensed distributors or retailers be liable for costs to remove and/or reinstall the product. Repairs will be made with only like or similar parts. This warranty does not include shipping charges, costs of labor for measuring, installation, or trip charges.
*EXCEPTIONS:
This warranty does not cover any conditions caused by normal wear and tear, unauthorized repairs, accidents, alterations, misuse, abuse, exposure to the elements, excessive humidity, fading, failure to follow instructions for measurement, installation, cleaning or maintenance. Discoloration or fading, chipping or cracking, caused by exposure to the elements (sun, moisture, water) is normal on paints, stains, Osmo natural plant-based finish, and textiles and they are warrantied for 3 years.
Thank you for choosing New York Blinds Company!